Privacy Policy
The protection of your privacy is a priority. We want to share with you everything we do with your personal data. Therefore, throughout this Privacy Policy you will be able to know what rights you have at your disposal, what data we process and with whom we share them, how long we keep them and other relevant information.
Please read carefully. We also recommend that you read Regulation 2016/679 of the European Parliament and of the Council in full, also known as the General Regulation on Data Protection, (hereinafter, RGPD), where you can find out more about your rights under of privacy and protection of personal data.
1) Who are we?
We are for the processing of your personal data, under the terms defined in article 4, paragraph 7 of the RGPD. Our website address is www.reflexuswellnesshouse.com/ and email address is geral@reflexuswellnesshouse.com
2) Scope of application of this policy
This Privacy Policy is applicable to all users of the website www.reflexuswellnesshouse.com/ and its subdomains. Therefore, the application of this policy is indifferent to the territorial scope, applying to all users from the moment they access our website, regardless of their location.
3) What information do we collect on this website?
From the moment you browse our website, we collect personal data in two ways:
Requests for information/quotations and newsletters: we will process your personal data whenever you voluntarily request a quote or subscribe to our newsletter. The data in question are the minimum and indispensable for an adequate exchange of communications, namely name, e-mail, telephone contact.
Data collected automatically: even in situations where you do not directly provide us with your personal data, we may collect some of this data automatically through cookies and other methods or services, such as the type of device, operating system, geographic location, the duration of the visit and the number of pages visited. Even so, it is not possible for us to relate these elements to a concrete person.
4) What do we do with the information collected?
All information collected is for exclusive use. We undertake not to sell, exchange, rent or share to third parties and without the user’s consent, unless required by court decision.
The data collected is organized internally in a database and used for a number of purposes, namely:
Maintenance and improvement of services: through the behavioral analysis of the use of our website, we can proceed with the correction and improvement of certain functionalities
Customer support and response to requests for quotes and/or information: it is based on the information you provide that we can respond efficiently to the needs of those who contact us;
Marketing: we may use your personal data for marketing purposes, such as sending emails, notifications, sms and postal correspondence. However, we will never do this without your express authorization and you can freely choose not to subscribe to the sending of advertising;
5) Cookie Policy
What cookies does this website use?
– Analytical cookies (Through Google Analytics and Pixel Facebook) – These cookies collect anonymous statistical information that helps us understand how users use this website.
6) Deadline for data processing
The personal data collected, whether from customers or non-customers, are kept for different periods of time, depending on the nature of the relationship of the holder of the personal data and the purpose for which the data was collected, always respecting the legal requirements. As soon as the reason for which the data were collected ceases, they will be erased, unless legally required to preserve them.
7) Security of information collected
We pay special attention to the security of your personal data. As such, we regularly review our platforms to ensure that all measures are taken to reduce security risks.
8) Update of this Policy
The Privacy Policy is subject to constant and periodic revisions, so it may notify users by email in the event of changes, recommending a visit to this page.
9) Acceptance of the Policy
The use of this website assumes acceptance of its Privacy & Cookies Policy. In case of any questions, if you want to rectify the data provided or request its deletion, even after you have provided it to us, contact us by email.
10) Contacts
If you still have questions or would like any clarification, please contact us via:
geral@reflexuswellnesshouse.com | (+352) 691 163 679 (National mobile network cal)